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Shubham Patil
Chief Marketing Officer

Raj Solanki
Co-Founder
September 15, 2025
For the last 20 years, the unwritten rule of digital growth was clear: if you want customers, you need visibility on Google. Organic search brought in leads, blogs nurtured them, and conversion funnels closed the deal.
But Google’s latest feature, AI Overviews, is rewriting that rulebook.
By showing AI-generated summaries at the very top of search results, Google is no longer just pointing users to websites—it’s trying to answer the query itself.
For publishers, that means fewer clicks. For businesses, it means fewer opportunities to capture leads. And for sales and marketing leaders, it signals something bigger: organic acquisition is entering a new era where visibility alone may not translate to traffic.
This blog explores what AI Overviews are, why they matter for growth-driven businesses, and what sales and marketing leaders can do to adapt.
AI Overviews are Google’s attempt to integrate generative AI directly into search. Instead of just showing “10 blue links,” Google now displays a conversational, AI-crafted answer at the top of results.
Example:
Search: “How to reduce customer churn in SaaS?”
Notice the difference? The user might feel they already have the answer. No click-through. No lead form filled. No brand recall.
Businesses, especially SaaS, fintechs, and service providers, rely on organic traffic not just for awareness but for lead generation. AI Overviews disrupt this funnel in several ways:
For companies that built their marketing engine around inbound, this shift is seismic.
Let’s break down the typical digital sales funnel:
Now imagine AI Overviews cutting off TOFU. Without discovery, the funnel shrinks.
Even if users still click, they may arrive later in the decision-making process—skipping your carefully crafted nurturing stages. That means higher cost per lead (CPL) and potentially lower conversion rates (CVR).
In other words: inbound strategies can’t stay static.
AI Overviews pull from sources Google deems credible. To increase your chances:
If your content is cited, your brand gets visibility—even if users don’t click.
Instead of hoping users land on your site, build channels where you control the conversation:
This is where Swiftsell helps: by creating AI-first omnichannel engagement, you keep the funnel alive even if search shrinks.
Traditional SEO focused on ranking. Now, it’s about being part of the answer ecosystem.
As organic declines, some brands will over-invest in ads. Don’t. Instead:
If people remember you, they’ll search for you. Simple as that.
With AI commoditizing information, brand is the differentiator.
It’s easy to see AI Overviews as a threat, but there are silver linings:
Swiftsell, for instance, helps brands capture, qualify, and convert leads across channels—reducing dependence on a single platform like Google.
AI Overviews are just the beginning. As generative AI spreads across search, social, and even email, businesses must adapt. Here’s a roadmap:
Google’s AI Overviews mark a turning point. The days of “write blogs → rank → capture leads” are fading.
For businesses, the path forward is clear:
And above all—don’t just react. Proactively use AI, the way Swiftsell does, to engage, convert, and retain customers across every channel.
The companies that adapt fastest will not just survive this change—they’ll thrive in it.