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Win more Revenue While Optimizing Costs

Automated lead qualification

Improve efficiency and conversion rates by

60%

Seamless lead acquisition

Improve lead capture rates by

2X

Outbound
re-engagement

Boost upsell and cross-sell by

45%

Multichannel engagement

Reduce lead leakage by

90%

Agent productivity

Enhance contact center agent productivity by

50%

Customer support

Deploy 24*7 AI support and reduce cost by

80%

Deliver cross-trained Generative AI interactions

Multi-source knowledge bases

Swiftsell AI agent learns about your products and offerings inside-out with training from your website, PDFs, and text files for tailored engagement.

Set actions and intent

Swiftsell AI agent personalizes service, acts on behalf of customers, and adapts quickly to meet their unique queries seamlessly.

Deploy quickly across channels

Deploy across multiple channels and activate AI-led customer engagement touch points effortlessly in just minutes.

End to end omni-channel conversation automation

  • Right from lead’s first message to final checkout, create engaging chatbots to drive prospects towards the right product, get order updates, and more
  • Create positive experiences across multiple touchpoints such as WhatsApp API, SMS, Webchat and close sales faster
  • Build high customer satisfaction with 24*7 availability and personalisation
WhatsApp chatbot
Live chat agent inbox

AI assited sales and support agent inbox

  • A unified and AI-assisted inbox for sales and support agents to directly engage with prospects and customers over WhatsApp and other channels, resolving queries efficiently
  • Respond quickly with AI agent generated answers and AI assist for language translation, tone improvement etc.
  • Easily share multimedia content as per the requirement to guide the customer better
  • Create different teams as per your business process and set assign agent handover rules accordingly

Fully no-code workflow builder & prebuilt templates

  • Choose from 40+ action blocks to build a customer journey exactly tailored to your requirement across WhatsApp API, Instagram, Webchat and more
  • Use our service call feature to readily integrate with third-party systems
  • Comprehensively test and deploy the journeys across platforms
Workflow automation builder
WhatsApp, SMS, Instagram logs

Multi-channel campaigns

  • Plan and schedule one-time and ongoing campaigns across business WhatsApp and nurture your audience
  • Get AI agents to respond contextually to customer responses on the campaigns
  • Segment your audience and send highly target outbound campaigns
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Analytics and Reporting

  • Conversation level and agent level analytics to drive data-driven improvements across your customer outreach
  • Engagement report on when your leads converse the most proactively with you
  • Filter analytics across individual bots and date-range as required

Automate all outbound transactional messages

  • Easily setup automated and personalized transactional WhatsApp API communication for appointment confirmations, payment reminders and more
Transactional messages
Webchat

Fully customizable as per your brand theme

  • Tailor the platform exactly as per your brand colours and digital assets so that it blends seamlessly with your website and other touchpoints
  • Easily visualize and test WhatsApp templates and other message templates before sharing with live customers

Built for diverse use cases across multiple industries and supported with all key integrations

Industries

Hospitality logo

Hospitality

E commerce logo

E-Commerce

Healthcare logo

Healthcare

Financial services logo

Financial Services

Real estate logo

Real Estate

Education logo

Education

Integrations

HubSpot logoSlack logoCalendly logoSalesforce logoAirtable logoZoho logoZapier logoGoogle calendar logoGoogle sheets

The new age of AI-first customer service starts here

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