AI-first omni-channel conversations for winning and retaining customers
Convert more sales and engage leads seamlessly across WhatsApp and other channels with conversational AI agents and no-code journey automations
Build a fully automated lead qualification process.
Automated marketing campaigns with engaged lists.
Omichannel AI agents for engagement and support.
Trusted by 40+ customers
Win more Revenue While Optimizing Costs
Automated lead qualification
Improve efficiency and conversion rates by
60%
Seamless lead acquisition
Improve lead capture rates by
2X
Outbound
re-engagement
Boost upsell and cross-sell by
45%
Multichannel engagement
Reduce lead leakage by
90%
Agent productivity
Enhance contact center agent productivity by
50%
Customer support
Deploy 24*7 AI support and reduce cost by
80%
Deliver cross-trained Generative AI interactions
Multi-source knowledge bases
Swiftsell AI agent learns about your products and offerings inside-out with training from your website, PDFs, and text files for tailored engagement.
Set actions and intent
Swiftsell AI agent personalizes service, acts on behalf of customers, and adapts quickly to meet their unique queries seamlessly.
Deploy quickly across channels
Deploy across multiple channels and activate AI-led customer engagement touch points effortlessly in just minutes.
End to end omni-channel conversation automation
- Right from lead’s first message to final checkout, create engaging chatbots to drive prospects towards the right product, get order updates, and more
- Create positive experiences across multiple touchpoints such as WhatsApp API, SMS, Webchat and close sales faster
- Build high customer satisfaction with 24*7 availability and personalisation
AI assited sales and support agent inbox
- A unified and AI-assisted inbox for sales and support agents to directly engage with prospects and customers over WhatsApp and other channels, resolving queries efficiently
- Respond quickly with AI agent generated answers and AI assist for language translation, tone improvement etc.
- Easily share multimedia content as per the requirement to guide the customer better
- Create different teams as per your business process and set assign agent handover rules accordingly
Fully no-code workflow builder & prebuilt templates
- Choose from 40+ action blocks to build a customer journey exactly tailored to your requirement across WhatsApp API, Instagram, Webchat and more
- Use our service call feature to readily integrate with third-party systems
- Comprehensively test and deploy the journeys across platforms
Multi-channel campaigns
- Plan and schedule one-time and ongoing campaigns across business WhatsApp and nurture your audience
- Get AI agents to respond contextually to customer responses on the campaigns
- Segment your audience and send highly target outbound campaigns
Analytics and Reporting
- Conversation level and agent level analytics to drive data-driven improvements across your customer outreach
- Engagement report on when your leads converse the most proactively with you
- Filter analytics across individual bots and date-range as required
Automate all outbound transactional messages
- Easily setup automated and personalized transactional WhatsApp API communication for appointment confirmations, payment reminders and more
Fully customizable as per your brand theme
- Tailor the platform exactly as per your brand colours and digital assets so that it blends seamlessly with your website and other touchpoints
- Easily visualize and test WhatsApp templates and other message templates before sharing with live customers