Can Swiftsell automate appointment bookings via WhatsApp?

Yes, Swiftsell allows patients to check available slots, book appointments, and receive confirmations via WhatsApp in real time.

Can Swiftsell send appointment reminders and follow-ups?

Absolutely. Swiftsell automatically sends reminders, reschedule links, and post-visit follow-ups through WhatsApp, reducing no-show rates.

Does Swiftsell support 24x7 patient query handling?

Yes. Swiftsell’s AI agents can answer FAQs, triage patient issues, and escalate to human staff when needed — all day, every day.

Can Swiftsell integrate with hospital systems or CRMs?

Yes. Swiftsell integrates with CRMs like Zoho, Salesforce, and hospital systems using APIs — syncing data like bookings, reminders, and health forms.

Is Swiftsell HIPAA-compliant or data-secure?

Swiftsell offers role-based access, data encryption, and secure API connections. While not a HIPAA-covered entity, Swiftsell supports best practices for patient data protection.

AI chatbots for patient engagement

Transform patient engagement with an AI healthcare chatbot - build lasting patient relationships, cut response times, and deliver 24*7 care.

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AI agents for healthcare that never sleeps

Convert, assist, and retain more patients with AI-powered WhatsApp engagement—trusted by leading hospitals and health tech brands.

Unified conversations for every team

Whether it’s your IVF team or hearing care staff, Swiftsell lets everyone stay on the same page with shared team inboxes across WhatsApp, webchat, and more.

Healthcare CRM sync & reporting

Connect with your CRM or EHR via API and measure what matters—leads captured, consultation rates, drop-offs, and conversions—via custom dashboards.

Instant, accurate responses

Launch 24x7 AI agents to instantly answer patient FAQs—from appointment bookings to post-op care instructions—without manual effort.

Trigger-Based patient outreach

Send automated WhatsApp messages based on time or patient milestones: appointment reminders, prescription refills, follow-ups, or missed visits.

Elevating patient engagement with AI-powered experiences

Smarter appointment bookings with AI

Automate appointment bookings via WhatsApp, webchat, and other channels using AI-powered workflows.

Qualify patient needs instantly and route them to the right specialist or department.

Reduce manual coordination and speed up scheduling, improving patient satisfaction.

Conversational patient engagement at scale

Engage with patients instantly across WhatsApp, Instagram, FB Messenger, and Webchat.

Answer FAQs, share department info, and guide patients with AI-powered messaging.

Personalize communication based on symptoms, service types, or doctor specialties.

Proactive patient follow-ups

Automate reminders for test results, consultations, and health check-ups.

Use AI to send contextual WhatsApp nudges that improve patient retention.

Drive re-visits and ongoing care without needing additional staff.

Simplify billing queries with chat automation

Help patients instantly access billing, coverage, and procedure-related info over chat.

Reduce call center dependency by routing common queries to AI chat.

Integrate with hospital billing systems for real-time updates.